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Total quality management

By: Contributor(s): Material type: TextTextPublication details: Noida Pearson 2024Edition: 5thDescription: xxi, 622p.: 14x18x1.2; PaperbackISBN:
  • 9789353066314
Subject(s): DDC classification:
  • 658.4013  BES/BES
Summary: Total quality management has become very important for improving a firm's processing capabilities to sustain competitive advantages. And in the last few years, the world has gone through many major changes in terms of information technology, quality system standards, customer satisfaction levels, economic changes, approaches of the government, and political alignments on the national and international level. Keeping these developments in mind, Total Quality Management, 5e has been revised to focus on encouraging a continuous flow of incremental improvements from the bottom of the organization's hierarchy.
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Holdings
Item type Current library Call number Status Notes Date due Barcode
Books Books Central Library NIT Goa General stacks 658.4013 BES/TOT (Browse shelf(Opens below)) Checked out Book Rack number 28(B) 29/06/2025 10907
Books Books Central Library NIT Goa General stacks 658.4013 BES/TOT (Browse shelf(Opens below)) Available Book Rack number 28(B) 10908
Books Books Central Library NIT Goa General stacks 658.4013 BES/TOT (Browse shelf(Opens below)) Available Book Rack number 28(B) 10909
Books Books Central Library NIT Goa General stacks 658.4013 BES/BES (Browse shelf(Opens below)) Available Book Rack number 28(B) 9951
Books Books Central Library NIT Goa General stacks 658.4013 BES/BES (Browse shelf(Opens below)) Available Book Rack number 28(B) 9952
Books Books Central Library NIT Goa General stacks 658.4013 BES/BES (Browse shelf(Opens below)) Available Book Rack number 28(B) 9953

Total quality management has become very important for improving a firm's processing capabilities to sustain competitive advantages. And in the last few years, the world has gone through many major changes in terms of information technology, quality system standards, customer satisfaction levels, economic changes, approaches of the government, and political alignments on the national and international level. Keeping these developments in mind, Total Quality Management, 5e has been revised to focus on encouraging a continuous flow of incremental improvements from the bottom of the organization's hierarchy.

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